Working with Fielden and Mawson architects, Flexiform were commissioned to design the new offices for the charity Refuge at St Katherines Way, London. The office is the Headquarters of the charity also housing the emergency call centre.

Given the stressful nature of the charity’s work, the emphasis was placed on the provision of breakout and “chill-out” areas, where staff can break away from the demanding workspace, to reflect and discuss issues and calls during the day. The general administration furniture is very similar to many offices across the country, as charities need to carry out similar functions to most businesses as well as delivering the services or which they were established. However, the sensitive nature of a charity’s work means that extra considerations regularly need to be made.


  • CLIENT: Refuge.
  • LOCATION: London.
  • PROJECT LEAD: Nick Saunders.
  • PRODUCTS: Bespoke Jot Desks, Desk Mounted Screens, Monitor Arms, Task Chairs, Jot Side Filer Storage, Flip-Top Tables, Meeting Chairs, Reception Desk, Lounge Furniture, Sofas.
  • WORKSPACES: Open Plan Offices, Meeting Rooms, Training Rooms, Reception, Cellular Managerial Offices.
  • SERVICES: Bespoke Services.
  • COLLABORATION: Fielden and Mawson Architects.

Flexiform’s in-house design team and UK-based factory made us excellently positioned to be reactive to a client’s needs, as we can design and build bespoke furniture on request. Refuge commissioned a bespoke range of desking screens that would maximise space while also ensuring privacy in this sensitive workplace. Flexiform designed a curved, wave-shaped screen that allowing staff sharing a desk would not have to sit directly opposite each other, ensuring confidentiality and clarity while taking calls. However, the screens were also low enough to encourage social working and support between fellow staff members.

Colours were chosen across the installation to reflect the charity’s visual brand, and also to create a space that was warm and welcoming as well as being functional and efficient. Given Refuge’s charity status, great care had to be taken in relation to the cost of the project, and Flexiform ultimately provided an excellent interiors package in budget on time and in full.